1. General Information

  • All orders are subject to product availability.
  • If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
  • We deliver to addresses within Pakistan only.

2. Shipping Locations

  • We offer shipping to all major cities and towns within Pakistan.
  • Some remote areas may require additional time for delivery.

3. Shipping Times

  • Orders are typically processed within 2-3 business days.
  • Delivery times vary based on location, with most orders arriving within 5-7 business days from the date of shipment.

4. Shipping Rates

  • Freight will be charged as per internal rates.
  • Shipping charges are calculated based on the weight, dimensions of the items, and the delivery location.
  • The exact shipping cost will be provided at checkout.

5. Shipping Methods

  • We use reliable courier services for all shipments to ensure timely and safe delivery of your orders.
  • Customers will receive a tracking number once their order has been dispatched.

6. Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order through the courier service’s website or through our customer service.

7. Delivery Issues

  • If there are any issues with your delivery, please contact our customer service team within 24 hours of receiving the shipping confirmation email.
  • In case of undelivered packages, we will work with the courier service to resolve the issue and ensure you receive your order as soon as possible.

8. Shipping Restrictions

  • Certain products may not be shipped to specific destinations due to local regulations or other restrictions.
  • Hazardous materials and perishable items have specific shipping guidelines and restrictions.

9. Delays

  • Delivery times are estimates and can be affected by factors beyond our control such as weather conditions, customs, or shipping carrier delays.
  • We are not responsible for delays caused by unforeseen circumstances or for any lost, stolen, or damaged packages during transit.

10. International Shipping

  • Currently, we do not offer international shipping.

11. Changes to Shipping Policy

  • We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page.

12. Contact Us

By placing an order on our website, you agree to our shipping policy as outlined above